After February’s record-low winter temperatures that left millions of Texans without power, a new Texas electricity provider is ramping up its service offerings to give homeowners and renters in Prosper a new provider of choice. Rhythm promises customers transparency and no hidden fees. Powered by Texas wind – and soon, solar – Rhythm is also committed to providing 100% renewable energy plans.
And switching to Rhythm can be done in less than a minute.
Consumers looking to make the switch to an affordable, fixed-rate plan can call 1-888- 7RHYTHM (1-888-774-9486) or visit gotrhythm.com. And Rhythm is so serious about championing consumers that the provider has pledged to pay up to $1 million to cover early-termination-fee reimbursements to consumers who break up with their current electricity provider.
“Unlike our competitors that fostered mistruths and dropped the ball when Texans needed them the most, Rhythm is obsessed with making the energy experience honest and easier to use,” said P.J. Popovic, cofounder and CEO of Rhythm. “We know our neighbors need affordable electricity plans and are confident that Texans will appreciate having an energy provider that finally puts them first.”
Rhythm employs a full-time, Lone Star State-based customer care team of bilingual ambassadors available seven days a week. According to Popovic, Rhythm’s first goal is to be the best-rated clean energy provider for customer service in Texas by 2022.
“We want to be upfront, reward our customers and give more access to affordable renewable energy, which experts acknowledge as our state’s future as an energy capital, said Popovic.
The Rhythm energy experience includes the following practices:
- No hidden fees: Customers will not receive an unexpected fee unless they miss a payment or terminate after 90 days.
- Fixed-rate plans: Customers can be confident knowing their rates are locked in at fixed, affordable prices for the duration of their contract.
- Rhythm Rewards: Setting up auto-pay, referring friends or using eBill will earn customers points, which can be cashed in for a lower bill.
- 100% Texas renewable energy: Rhythm only provides plans that are 100 percent powered by renewables.
- 90-Day Easy Energy Promise: Customers can leave early without the penalty in their first 90 days.
- Fair-for-All Pricing: Existing customers get the same great rates at renewal as new customers.
- Savings via technology: Smart alerts help customers manage and understand their bill and usage.
Early-termination fee reimbursements of up to $150 per household are available to any Texas customer who makes the switch to Rhythm. For more information on Rhythm or to get Rhythm in your area, visit GotRhythm.com.
Rhythm is a new energy provider offering Texas homeowners affordable, 100 percent renewable energy plans. The upstart energy company is rethinking the energy experience, making it easier, faster and more human. Powered by smart data, Rhythm is investing in local renewable energy and Texas-based customer care available seven days a week. All Rhythm customers, whether new or renewing, receive the same great rates, and Rhythm offers a 90-Day Easy Energy Promise, which lets customers try its service and leave early without penalty. The privately held company also offers a rewards program that encourages customers to support sustainability. Learn more at GotRhythm.com.